Refund Policy
Scope: geography and topic
This refund policy applies to purchases made via this website. We operate from the United States. Our products are dietary supplements (food supplements); we do not make medical or therapeutic claims. This policy is consistent with our commitment to transparent, compliant advertising under standards such as Google Ads policies.
1. Operator
This refund policy applies to purchases made from:
Vorkalinchakrell
1135 20th St NW, Washington, DC 20036, United States
Contact for returns and refunds: info@vorkalinchakrell.world, contact@vorkalinchakrell.world, support@vorkalinchakrell.world, or help@vorkalinchakrell.world.
2. Right to withdraw (where applicable)
If you are a consumer in a jurisdiction that grants a statutory right of withdrawal (e.g. within 14 days), you may be entitled to cancel your order and return the product in accordance with applicable law. The product must be unused, in original packaging and in resaleable condition unless otherwise required by law.
3. How to request a return or refund
Contact us using one of the contact methods above. Please provide your order reference, reason for the request and, if returning an item, follow any return instructions we give you (e.g. return address, packaging). We will confirm receipt and process your request in line with this policy and applicable law.
4. Refund processing
If your return or refund request is approved, we will process the refund to the original payment method used for the purchase. Refunds may take several business days to appear depending on your bank or card issuer. We do not refund shipping costs unless the return is due to our error or a defective product.
5. Defective or incorrect products
If you receive a defective product or an item that does not match your order, contact us as soon as possible. We will arrange a replacement or full refund, including shipping where required by law.
6. Exclusions
Unless otherwise required by law, we may not accept returns or grant refunds for products that have been opened, used or damaged by the customer, or where the statutory withdrawal period has expired. Dietary supplements may be subject to specific regulations; we will inform you of any restrictions when you contact us.
7. Questions
For any questions about returns or refunds, contact us at the details in section 1. We will respond within a reasonable time.